DELEGATE FAQ

The delegate rate is £395 + VAT for public sector and £895 + VAT for private sector. We also offer a charity rate of £350 + VAT.

For the purchase of 3 or more tickets we do offer discounted rates so please contact the delegate sales team on 0161 831 7111.


(Please note times are subject to change but any changes will be confirmed by email)

The registration desk will be open to delegates from 8:30am until 9:25am on the morning of 15th May 2013.

Please see the programme for all other timings.


An exhibitor list is available on the event website. A floor plan will be given to you on the day of the event in your delegate pack.


You will be given your delegate pack upon registration. We do not send out delegate packs or tickets in advance.


Upon registration, you will be given a delegate pack with your badge in. Please wear badges at all times. Failure to do so may result in non-entry. Please allow sufficient time to register.


Smoking is not permitted inside the venue.


There will be no ticketing system for these sessions and admission will be on a first come, first served basis on the day. Details of workshops are available on this website.


Both the registration desk and organiser's office will be manned all day should you require any assistance.


All areas of the venue are accessible for wheelchair users.


Refreshments will be available upon arrival, mid-morning and afternoon. A fork buffet will also be supplied at lunch.



From Wales and the West

M4 continue along the M4 to junction 19. Join the M32 and head towards Bristol. (This motorway reduces to an urban dual carriageway after approximately 2 - 3 miles and becomes the A4032). At the traffics lights (you need to be in the left lane or left centre lane) follow the signs for A4044 and Bristol Temple Meads Station; this will take you left onto Bond Street and under a foot bridge. You now need to move to the right hand lane as you travel under Temple Way underpass. Continue to a major roundabout. Take the fourth exit onto Victoria Street (B4053). Continue the length of Victoria Street and take the left hand lane over Bristol Bridge. At the traffic lights, turn left onto Baldwin Street. The first left turning off Baldwin Street is Queen Charlotte Street (Nearest public car park is situated here, see map). On foot from the car park, return to Baldwin Street, Telephone Avenue is next left off Baldwin Street. By car, turn left at the lights into Marsh Street and then first left into Telephone Avenue is where Armada House is situated. However, please see parking directions.

M48 join the M4 at junction 21 and continue to junction 19. Follow the directions as above.

From the North

M5 exit the M5 at the M4/M5 interchange. (M4/M5 J20/15) and join the M4 heading East. Exit the M4 at junction 19 and follow directions from the M4 as above.

From the East

M4 exit the M4 at junction 19 and follow the directions from the M4 as above.

From Bath and the South East

A4 continue along the A4 towards Bristol and follow signs for Temple Meads Station and the City Centre. As you approach Bristol itself you will arrive at a major roundabout which is built over the River Avon. Take your third exit towards the station and continue through two sets of lights. (Temple Meads Station is on your right). On exiting the second set of lights merge into the right hand lane and turn right through another set of lights. Turn left onto Victoria Street keeping the Holiday Inn and Brann on your right. Continue along Victoria Street and across the mini roundabout, keeping in the left of the two lanes available. Once across Bristol Bridge, turn left onto Baldwin Street. The last turning on the left is Marsh Street and Telephone Avenue is first left. However, please see parking directions.

From the South

A37 continue along the A37 northbound following signs for Bristol City Centre. This northbound carriage will eventually meet the A4 in Brislington. Turn left and, again, follow signs for the city centre and then take up directions along the A4 as above.

From the South West

M5 leave the motorway at junction 18 and head towards Bristol on the A4. Continue along this main road following signs for the City Centre until you reach the city's central roundabout. (Adjacent to the roundabout are The Bristol Hippodrome on the left and the Bristol & West building on the right). With the Hippodrome on the left continue ahead in the right hand lane taking the first right through the middle of the roundabout. Move into the left-hand lane and turn left into Baldwin Street, signed Bristol Bridge and Car Park. First right into Marsh Street and then first left into Telephone Avenue is where Armada House is situated.


Bristol Temple Meads train station is only a short distance away. Buses and taxis to the City Centre or Baldwin Street are frequently available although when the weather permits the walk takes approximately 15 minutes.

Walking from Temple Meads Station
On leaving the station walk past the taxi rank to your left and past the Passenger Shed (Brunel's Old Station) and Café Gusto on your right. When you reach the road turn right onto Temple Gate and walk 70m to the pedestrian crossing. Cross by the roundabout via the pedestrian crossing. Make your way down Victoria Street (you should see the Novotel on your right). Walk the length of Victoria Street crossing Bristol Bridge. Turn to your left down Baldwin Street, walk past Queen Charlotte Street on your left. Take the next left (just after Eton Bar) which is a cobbled pedestrian street, this is Telephone Avenue. Walk up Telephone Avenue and Armada House is the last building on the right before the corner. The walk is approximately 15 minutes.


Please call the Event Administrator, Katie Jones, on 01782 741755.