28 November 2013  |  America Square Conference Centre, London

DELEGATE FAQ

Delegate Ticket Prices

The delegate rate is £395 + VAT for public sector and £895 + VAT for private sector. We also offer a charity rate of £350 + VAT.

For the purchase of multiple tickets we do offer discounted rates so please contact the delegate sales team on 0161 831 7111.

What time can I register?

(Please note times are subject to change but any changes will be confirmed by email)

The registration desk will be open to delegates from 8:30am until 9:20am on the morning of 28th November 2013.

Please see the programme for all other timings.

Can I see a floor plan and exhibition list?

An exhibitor list is available on the event website. A floor plan will be given to you on the day of the event in your delegate pack.

Will I be sent a pack and delegate tickets?

You will be given your delegate pack upon registration. We do not send out delegate packs or tickets in advance.

What are the security arrangements at the conference?

Upon registration, you will be given a delegate pack with your badge in. Please wear badges at all times. Failure to do so may result in non-entry. Please allow sufficient time to register.

Can I smoke in the venue?

Smoking is not permitted inside the venue.

Do I need to pre-book for the workshops?

There will be no ticketing system for these sessions and admission will be on a first come, first served basis on the day. Details of workshops are available on this website.

Where will I get information whilst I am at the event?

Both the registration desk and organiser's office will be manned all day should you require any assistance.

Is there adequate access for wheelchair users?

All areas of the venue are accessible for wheelchair users.

Will refreshments and lunch be available during the conference?

Refreshments will be available upon arrival, mid-morning and afternoon. A fork buffet will also be supplied at lunch.

How do I get there?

Walk
To reach America Square Conference Centre on foot or to obtain directions to walk from the public transport network, maps and directions can be found on www.walkit.com by entering the postcode: EC3N 2LB.

Bus
Minories
15, 42, 78, 100
Fenchurch Street 40

Underground
Tower Hill - 1 min walk (District, Circle and Docklands Light Rail Services) On leaving Tower Hill tube station by walking straight out of the exit, turn right and walk for 100 meters past the Grange City Hotel and under the overhead train line bridge where you should turn right into Crosswall. The entrance to America Square Conference Centre is 50 metres on your right through the revolving doors.

Car
To plan your journey by car visit www.theaa.com and enter the postcode: EC3N 2LB. Please note that this venue is within the Congestion Charge Zone.

Car Parking
There is no parking at the America Square Conference Centre. Information on the nearest public car park is available at: NCP Parking. 4 hour Pay & Display parking spaces are in the area.

Blue Badge Parking Scheme
To view spaces in the area reserved for Blue Badge holders on a map please visit www.gov.uk/where-registered-disabled-drivers-can-park and enter the postcode: EC3N 2LB.

Still have a question?

Please call the Event Administrator Helen Atherton on 01782 741755.