Colin Cram, Former Chief Executive, North West Centre of Excellence & Director, Marc1
09:10
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Although originally a marine climatologist, Colin has held senior positions in public sector procurement for the past 25 years, including central government, higher education and local government. He has been responsible throughout for initiating and implementing innovative procurement strategies for a wide range of goods, services and outsourcings and creating and re-engineering procurement organisations and collaborative groups. Savings from his initiatives exceed £1bn.
Passionate about sustainable procurement, he has been responsible for a wide range of sustainable procurement initiatives. He is a regular speaker and chair at sustainable and innovation procurement conferences and workshops in the UK and EU.
Colin was the Director and founder of the North West Centre of Excellence. This led the drive for efficiencies through collaboration, joint procurement organisations and better practice across 47 local authorities. Its scope included procurement, construction, shared services, health and social care and the national lead for local passenger transport. Third party spend by the authorities amounted to £7bn a year.
Colin was the first Director of the North Western Universities Purchasing Consortium. He created and was the Director of the Benefits Agency Contracts Organisation, created and was the first Director of the Research Councils’ Procurement Organisation and created and led the Research Equipment Affinity Group. He was a founder member of the Central Unit on Purchasing, which was the forerunner of the Office of Government Commerce, and has a successful procurement consultancy business, Marc1 Ltd. He is a regular speaker at national and international seminars and training events, and is a regular contributor to professional journals.
A Fellow of the Chartered Institute of Purchasing and Supply, he has been appointed a Senior Adviser to the Office of Government Commerce and is a member of SOLACE (Society of Local Authority Chief Executives).
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Greg Hands MP, Shadow Economic Secretary to the Treasury
09:20
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Greg was born in 1965 in New York , the son of British parents, and lived in the USA until he was seven years old. Thereafter, Greg was educated at state schools in England , but the family was constantly on the move, due to the Labour Government of 1974 – 1979 closing down grammar schools.
Greg left Dr. Challoner´s Grammar School in 1984 to go to Cambridge University to read history. First, he took a "gap year" and worked in a swimming pool in what was then West Berlin . During this first spell in Berlin , Greg developed a strong interest in the plight of the captive nations of Eastern Europe . Already fluent in German and French, Greg also learnt Czech and Slovak to good standards, as well as working knowledge of three other Slavonic languages. Greg had further spells in West Berlin and Prague during university vacations in the period 1985 – 1989.
Leaving Cambridge with a first class honours degree in modern history in 1989, Greg embarked on a career in the City. Greg worked for three different firms in an eight-year career in banking. Greg moved to Fulham in 1990, where he has lived ever since. From 1991, as part of his work, Greg was shuttling between London and New York City . Greg was a member of the Friends of Rudy Giuliani in New York , helping him become the first Republican Mayor of New York City for many decades in 1993. Greg left banking in 1997, from which time he was also full-time in London .
Greg lives in Fulham with his wife, Irina and daughter, Helena, who was born in 2006, and son Martin, who was born in 2007.
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Presentation: Financial Outlook and Framework within which the Public Sector will Operate
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Simon Champion, Managing Director, KM&T
09:50
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Simon Champion is the UK managing director at KM&T (Knowledge, Management & Transfer), one of the UK’s leading Lean Consultancies within private and public sector industries.
Simon is passionate about helping organisations to become more successful by focusing on sustainable growth and any organisation’s greatest asset - its people.
He is an expert in Lean strategy deployment and organisational transformation techniques and strongly believes that you can’t have a ‘one solution fits all’ outlook. He develops solutions according to the true needs and culture of an organisation.
Coming from an engineering background, for over 10 years Simon held the Managing Director’s post of Renault-Nissan Consulting, a subsidiary management consultancy of the Renault Nissan Automotive Group, managing and delivering consulting projects worldwide in the both public and private sectors.
Simon has designed and implemented business strategies, turnaround projects and organisational transformation programmes for many large multi-national companies in Rail, Aerospace, Automotive, Telecoms, Service Retail, Financial and Healthcare sectors among others. Various examples of his success include one project that delivered a US$250million saving and another turning a significant loss-making company back to profit making within eight months.
Simon believes that there is an ongoing and immediate need to reduce public spending while improving and maintaining service levels. He also sees a great need to streamline local and central government to enable them to run effectively and efficiently, ensuring policy is deployed effectively and produces sustainable economical benefits.
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Presentation: Lean Implementation: It's just not about the tools
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Jeremy Groombridge CB, Director, Transformation and Product Management Division, Department for Work and Pensions
10:05
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Jeremy Groombridge has been Director for Transformation and Product Management since September 2006. He has been a member of the Jobcentre Plus Board since its foundation in 2002, and was responsible for the roll-out of a national network of Jobcentres in a four year implementation programme.
Prior to this appointment Jeremy was acting Director for Strategy in DWP, and had previously been the Policy Manager for Welfare to Work (including the development of the ONE programme in the former DSS). He has been private secretary to two Secretaries of State, and spent the early part of his career (between 1974 and 1982) in a local office in Derby.
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Presentation: The DWP Lean Journey
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Graham White, Director of HR, Westminster City Council
14:40
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As Director of HR at Westminster City Council, graham leads the HR team for the local authority serving the heart of London. The City of Westminster stretches from Pimlico and Victoria in the south through the West End, Marylebone and Bayswater to Paddington and Queen’s Park in the north-west. It includes the capital’s principal areas of government, shopping, entertainment and tourism and the headquarters of innumerable commercial and professional organisations together with extensive residential areas of all types. Graham is charged with leading the alignment of HR with the council's expectations and outputs - a challenge he clearly relishes enough to take on a 500-mile weekly commute from Belfast. Graham is openly anti the business partner model and regularly speaks on the benefits of being in a business not just partnering with it.
At Westminster Graham is looking after 5,000 staff and a strategic HR team of 20. The bulk of HR transactional and support activity is outsourced. His main thrust is the realignment of the council to new ways of working as the council prepares for the eyes of the world to fall on it as we approach the London Olympics. This includes the creation of a smaller, more highly skilled and better paid workforce. The key outcomes are on improving public services and demonstrating best city governance by 2012.
With a foundation of excellent services; unparalleled resident satisfaction levels; excellent staff and partnerships and a strong track record of innovation HR is taking advantage of this unique position to assist the council change its style of working and its structures in a way that will build a model for the future success of the council and its workforce. White's private-sector approach to public-sector HR puts him in good stead to deliver the savings needed while increasing good service to Westminster Council.
Prior to Joining Westminster Council Graham was Head of HR and Organisational Development for Surrey County Council, there he was responsible for delivering the entire HR remit for the Council’s workforce of 33,000, including Strategic Human Capital Management, Career Succession Planning, Talent management and Pay & Workforce Planning. During his time at Surrey County Council he undertook a fundamental review of HR service delivery with major non added value and transactional activities either outsourced or operated within a Shared Service Centre approach. This has reduced the HR team from almost 400 to just 40 and taken 9 million pounds out of the budget
His breadth of experience and expertise in HR and Personnel Management began in 1986 and covers both the public and private sectors with positions in a variety of commercial, public and financial institutions including manufacturing, textiles, service, banking, policing and both central and local government.
A fellow of the Chartered Institute of Personnel and Development, Graham is a devoted family man who is personally committed to the values of flexible working as he maintains a full family life with his wife Angela and son Adam in his home in Northern Ireland and a busy professional career in the City of Westminster.
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Presentation: Nothing sweet about me
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Keith Davis, Director of Efficiency Practice, National Audit Office
14:55
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Keith Davis is Director of the National Audit Office’s Cross-Government and Efficiency Practice. He leads the NAO’s cross-government work on efficiency, including recent studies on contract management, the Efficiency Programme, the use of consultants, property asset management and shared services. He also specialises in process improvement and corporate service value for money. Previously, he managed value for money reviews of the BBC and was Head of Press Office at the NAO. He is a qualified accountant (Chartered Institute of Public Finance and Accountancy).
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Presentation: Helping the nation spend wisely: Improving public sector efficiency
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Ben Jupp, Director of Public Services Strategy and Innovation, The Cabinet Office
15:15
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Ben Jupp is the Director of Public Services Strategy and Innovation in the Cabinet Office. His team are responsible for developing the Government’s overall approach to improving public services and embedding this through workforce and service innovation. The team look at how people can be given greater power to shape the services they use and how services can better meet their needs. They promote ways to strengthen professionalism in public services and ensure that Government focuses on providing strategic leadership in service provision whilst enabling local innovation. This approach to service improvement was set out in the recent Cabinet Office publication Working together: public services on your side.
Prior to his current role, Ben was the Director of the Office of the Third Sector in the Cabinet Office, responsible for fostering a thriving third sector. He has also been head of strategy at the Home Office, a manager in the health service and worked at the think tank Demos.
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Presentation: Creating a new citizen relationship: Learning from the worlds best public services
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Sir Michael Bichard, Director, Institute for Government
15:30
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Michael Bichard joined the Institute for Government as Executive Director in September 2008. He has worked throughout his career in the public sector – twenty years in Local Government and nearly ten in Central Government. He was Chief Executive of Brent and Gloucestershire Local Authorities and in 1990 became Chief Executive of the Government’s Benefits Agency. In 1995 he was appointed Permanent Secretary of the Employment Department and then the Department for Education and Employment. Michael received a Knighthood in the Queen’s Birthday Honours 1999. In May 2001 he left the Civil Service and in September 2001 was appointed Rector of The London Institute, the largest Art and Design Institute in Europe, which in May 2004 became University of the Arts London. In January 2004 he was appointed by the Home Office to chair the Soham/Bichard Inquiry and on 1 April 2005 he became Chair of the Legal Services Commission. He was appointed as Chair of the Design Council on 1 January 2008. He retired as Rector of University of the Arts London at the end of August.
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Presentation: Better Services at Less Cost
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