Title: Beyond Lean - delivering more with less

Theme

Service delivery models are changing. In-house transformation, shared services, joint ventures and outsourcing can all play a crucial part in helping to deliver excellence and meet efficiency savings targets. By harnessing the skills and capacity of partners, an organisation can achieve rapid cost reductions and efficiencies at the same time as generating long-term benefits. Once established, partnerships have the capacity to drive innovation, delivering further value to all parties.

Aims/Objectives

To provide an overview of how to create alternative service delivery models (ASDMs) – the combination of in-house transformation, shared services and outsourcing – that can best deliver strategic outcomes.

Delegate Benefits

By the end of this masterclass delegates will have a better understanding of the role that alternative service delivery models (supported by sourcing) could play in helping them deliver more with less.

Summary

• The pre-requisites required to establish an alternative service delivery model (through a sourcing strategy)
• What a good sourcing strategy should contain
• The range of options available
• The potential benefits of alternative service delivery models
• Case studies illustrating the points raised

Speakers

Jim Scopes
Director for Central Government
EightyTwenty Insight

Eric Bohl
Director for Local Government
EightyTwenty Insight Ltd