PROGRAMME
08:30
Registration and Coffee in the Networking Surgery
09:20
Chair's Opening Address
Colin Cram (confirmed)
Former Chief Executive, North West Centre of Excellence and Director, Marc1
Colin Cram (confirmed)
Former Chief Executive, North West Centre of Excellence and Director, Marc1
09.25
Keynote Address
Margaret Hodge MBE MP (confirmed)
Chair of the Public Accounts Committee
“Delivering a lean and efficient public sector”
Maintaining high-quality public services requires a vigorous approach to working more efficiently. Techniques such as lean are fundamental to achieving this.
Margaret Hodge MBE MP (confirmed)
Chair of the Public Accounts Committee
“Delivering a lean and efficient public sector”
Maintaining high-quality public services requires a vigorous approach to working more efficiently. Techniques such as lean are fundamental to achieving this.
09:45
Case Study
Steve Robinson (confirmed)
Chief Executive, Cheshire West and Chester
“Delivering leaner public services, improving performance”
The merging of several local authorities has not only meant merging service delivery teams, but has released a wave of innovation that challenges existing service delivery models, providing leaner, fitter and more relevant services. This has required both strong leadership and staff engagement.
Steve Robinson (confirmed)
Chief Executive, Cheshire West and Chester
“Delivering leaner public services, improving performance”
The merging of several local authorities has not only meant merging service delivery teams, but has released a wave of innovation that challenges existing service delivery models, providing leaner, fitter and more relevant services. This has required both strong leadership and staff engagement.
10:05
Case Study
Dr Neil Jarrett and Andrew Fordyce (confirmed)
Birch Foundation; Consultant Oral and Facial Surgeon, Clinical Systems Engineer, Torbay Hospital, Devon NHS Trust
“Delivering more with less”
Delivering more with less is easy to say, but that is what the NHS has been required to do. Discussing Devon NHS Trust's drive for leaner ways of working.
Dr Neil Jarrett and Andrew Fordyce (confirmed)
Birch Foundation; Consultant Oral and Facial Surgeon, Clinical Systems Engineer, Torbay Hospital, Devon NHS Trust
“Delivering more with less”
Delivering more with less is easy to say, but that is what the NHS has been required to do. Discussing Devon NHS Trust's drive for leaner ways of working.
10:25
Speaker to be confirmed
10:45 - 10:55
Question and Answer Session
11:00
Masterclass Session 1
A series of Masterclasses will run throughout the day. You have the opportunity to pick a stream from the following topics: Leaner organisations and improved services through technology, Lean case studies and Delivering improvements through agile.
A series of Masterclasses will run throughout the day. You have the opportunity to pick a stream from the following topics: Leaner organisations and improved services through technology, Lean case studies and Delivering improvements through agile.
11:45
Coffee in the Networking Surgery
12:30
Masterclass Session 2
13:15
Lunch in the Networking Surgery
14:15
Masterclass Session 3
15:00
Coffee in the Networking Surgery
15:30
Guest Speaker
Gregg Hobbs (confirmed)
Head of Continuous Improvement Across Government, Cabinet Office
“Continuous improvement and integration: what next?”
A brief look at the successes of government, and the broader public service, in implementing continuous improvement techniques, and an exploration in to how we build on these achievements by working better and more closely across organisation boundaries.
Gregg Hobbs (confirmed)
Head of Continuous Improvement Across Government, Cabinet Office
“Continuous improvement and integration: what next?”
A brief look at the successes of government, and the broader public service, in implementing continuous improvement techniques, and an exploration in to how we build on these achievements by working better and more closely across organisation boundaries.
15:45
Case Study
16:00
Councillor Paul Bettison (confirmed)
Chairman, Improvement and Efficiency Social Enterprise (iESE); Leader of Bracknell Forest Unitary Authority; LGA Conservative National Lead Peer
“Local government of the future: reshaping local authorities and their services”
Existing service delivery models are often no longer viable, appropriate or necessary. iESE is working with councils to help them challenge the way things have been done and to support them through some difficult decisions and change.
Chairman, Improvement and Efficiency Social Enterprise (iESE); Leader of Bracknell Forest Unitary Authority; LGA Conservative National Lead Peer
“Local government of the future: reshaping local authorities and their services”
Existing service delivery models are often no longer viable, appropriate or necessary. iESE is working with councils to help them challenge the way things have been done and to support them through some difficult decisions and change.
16:15
Professor Colin Talbot (confirmed)
Director of the Policy@Manchester Network, The University of Manchester
“How scrutiny can contribute to performance”
For more than 20 years there has been a growth of performance scrutiny in the UK and elsewhere. Ranging from external quality, audit and inspection bodies through democratic scrutiny to various forms of peer review, every aspect of public sector performance has been put under the microscope. Recent scandals (e.g. Mid-Staffs) have, however, begun to raise questions about how good external scrutiny is at identifying problems and how the triangular relationship between principals, agents and scrutineers work in practice. The session will address the issue of how scrutiny can be made to work better for enhancing performance.
Director of the Policy@Manchester Network, The University of Manchester
“How scrutiny can contribute to performance”
For more than 20 years there has been a growth of performance scrutiny in the UK and elsewhere. Ranging from external quality, audit and inspection bodies through democratic scrutiny to various forms of peer review, every aspect of public sector performance has been put under the microscope. Recent scandals (e.g. Mid-Staffs) have, however, begun to raise questions about how good external scrutiny is at identifying problems and how the triangular relationship between principals, agents and scrutineers work in practice. The session will address the issue of how scrutiny can be made to work better for enhancing performance.
16:30
Christine Stewart (confirmed)
Head of Lean University, Cardiff University
“Lean project management”
When faced with an improvement project, it can be hard to determine what is really important and even harder to ensure everyone is engaged. Using a lean approach to project management, Cardiff University is helping project owners to agree, drive and communicate their improvement initiatives.
Head of Lean University, Cardiff University
“Lean project management”
When faced with an improvement project, it can be hard to determine what is really important and even harder to ensure everyone is engaged. Using a lean approach to project management, Cardiff University is helping project owners to agree, drive and communicate their improvement initiatives.
16:45
Question and Answer Session
17:00
Chair's Closing Remarks
17:05
Conference Close
