Programme

08:30

Registration and Coffee in the Networking Surgery

09:25

Chair's Opening Address
Colin Cram (confirmed)
Former Chief Executive, North West Centre of Excellence and Director, Marc1

09:30

Keynote Address
Katharine Davidson (invited)
Director, Efficiency and Reform Strategy, Cabinet Office
“The role of commercial partnerships”
The government has emphasised the need for greater private sector involvement in the delivery of public services. This could lead to a fundamental change in the way public services are delivered.

09:50

Veronica Mansilla (confirmed)
Project Director, Office of Fair Trading
“Outsourcing: ensuring a competitive market”

10:10

Derrick Anderson (confirmed)
Chief Executive, Lambeth Council
“Delivering services through social enterprises”
A key element of the Big Society agenda is delivery of services through social enterprises. Delivering the strategy requires a practical approach and potentially the creation of suitable social enterprises.

10:30

Main Sponsor

10:45-10:55

Question and Answer Session

11:00

Masterclass Session 1
A series of Masterclasses will run throughout the day. You have the opportunity to pick a stream from the following three topics: Outsourcing and project management case studies, Fraud prevention and legal issues and The continuing ICT revolution.

11:45

Coffee in the Networking Surgery

12:30

Masterclass Session 2

13:15

Lunch in the Networking Surgery

14:15

Masterclass Session 3

15:00

Coffee in the Networking Surgery

15:30

Chair's Afternoon Address

15:35

Tim Litherland (invited)
National Chair, Health Estates and Facilities Management Association
“NHS estates and facilities management: outsourcing for better healthcare”
NHS estates directors have responsibility for a wide range of facilities and services, which are critical to the efficient running and quality of healthcare provided by NHS institutions. Selective outsourcing has provided an additional weapon in the armoury of estates directors.

15:55

Case Study
Sue Gregory (confirmed)
National Director, Inspection Delivery, Ofsted
“Outsourcing frontline services”
The private sector will be involved increasingly with the delivery of frontline services. Getting the delivery model right will be critical to its success and raises issues well beyond those associated with the outsourcing of back office services.

16:15

Panel Debate
“Hot tips for successful outsourcing”
Each speaker will give 3 tips on how to succeed and 3 tips on what not to do. This will be followed by a debate.

Chair
Colin Cram (confirmed)
Former Chief Executive, North West Centre of Excellence and Director, Marc1

Tim Litherland (invited)
National Chair, Health Estates and Facilities Management Association

Sue Gregory (confirmed)
National Director, Inspection Delivery, Ofsted

Paul Robb (confirmed)
Board Member, National Outsourcing Association

Veronica Mansilla (confirmed)
Project Director, Office of Fair Trading

16:55

Chair's Closing Remarks

17:00

Event Close