PROGRAMME
08:30
Registration and Coffee in the Networking Surgery
09:25
Chair's Opening Address
Colin Cram (confirmed)
Former Chief Executive, North West Centre of Excellence and Director, Marc1
Colin Cram (confirmed)
Former Chief Executive, North West Centre of Excellence and Director, Marc1
09:30
Keynote Address
Rt Hon Francis Maude MP (confirmed)
Minister of State for the Cabinet Office
“Delivering a lean and efficient public sector”
Maintaining high quality public services requires a vigorous approach to working more efficiently. Techniques such as lean are fundamental to achieving this.
Rt Hon Francis Maude MP (confirmed)
Minister of State for the Cabinet Office
“Delivering a lean and efficient public sector”
Maintaining high quality public services requires a vigorous approach to working more efficiently. Techniques such as lean are fundamental to achieving this.
09:50
Professor Zoe Radnor and Sarah Lethbridge (confirmed)
Associate Dean and Senior Research Associate, Cardiff Business School
“A masterclass in lean”
Lean is often misunderstood. It is not a magic formula and it should not be used unless the fundamentals are in place. This session will explain what lean is, the prerequisites for success, preparing to introduce lean, what it can be expected to achieve and how in practice it can be implemented.
Associate Dean and Senior Research Associate, Cardiff Business School
“A masterclass in lean”
Lean is often misunderstood. It is not a magic formula and it should not be used unless the fundamentals are in place. This session will explain what lean is, the prerequisites for success, preparing to introduce lean, what it can be expected to achieve and how in practice it can be implemented.
10:20
Speaker to be confirmed
10:35-10:55
Question and Answer Session
11:00
Masterclass Session 1
A series of Masterclasses will run throughout the day. You have the opportunity to pick a stream from the following topics: Leaner organisations and improved services through technology, Lean case studies and Delivering improvements through agile.
A series of Masterclasses will run throughout the day. You have the opportunity to pick a stream from the following topics: Leaner organisations and improved services through technology, Lean case studies and Delivering improvements through agile.
11:45
Coffee in the Networking Surgery
12:30
Masterclass Session 2
13:15
Lunch in the Networking Surgery
14:15
Masterclass Session 3
15:00
Coffee in the Networking Surgery
15:30
Chair's Afternoon Address
15:35
Rhian Hamer (confirmed)
Head of Business Change, Shared Services Programme, Ministry of Justice
“Lessons from lean: pitfalls to avoid and key success factors”
The Ministry of Justice has implemented an acclaimed lean programme throughout its court services. However, it has not been an easy journey. Mistakes were made, particularly early on, partly through inadequate understanding of customer needs. However, recognising and dealing with them and being prepared to be flexible has led to a successful outcome.
Head of Business Change, Shared Services Programme, Ministry of Justice
“Lessons from lean: pitfalls to avoid and key success factors”
The Ministry of Justice has implemented an acclaimed lean programme throughout its court services. However, it has not been an easy journey. Mistakes were made, particularly early on, partly through inadequate understanding of customer needs. However, recognising and dealing with them and being prepared to be flexible has led to a successful outcome.
15:50
Phil Swan (confirmed)
Director, iNetwork
“Introducing lean into local government”
iNetwork is owned by local government and is at the forefront of training in more efficient ways of working for local government, the NHS, police and fire services and for parts of central government in the North West. In particular, it has a lead role in promoting lean and will be able to provide delegates with a practical understanding of what implementing lean entails.
Director, iNetwork
“Introducing lean into local government”
iNetwork is owned by local government and is at the forefront of training in more efficient ways of working for local government, the NHS, police and fire services and for parts of central government in the North West. In particular, it has a lead role in promoting lean and will be able to provide delegates with a practical understanding of what implementing lean entails.
16:05
Paul Matthews (confirmed)
Chief Executive, Monmouthshire County Council
“Systems thinking”
Systems thinking is a systematic way to look at end-to-end processes and examine each part to assess the value that it adds. Very similar to lean, it can deliver substantial improvements in productivity and service performance and quality. Monmouthshire is one of the leading councils to have introduced systems thinking and is an excellent case study.
Chief Executive, Monmouthshire County Council
“Systems thinking”
Systems thinking is a systematic way to look at end-to-end processes and examine each part to assess the value that it adds. Very similar to lean, it can deliver substantial improvements in productivity and service performance and quality. Monmouthshire is one of the leading councils to have introduced systems thinking and is an excellent case study.
16:20
Lesley Doherty and Joy Furnival (confirmed)
Chief Executive and Head of Lean Transformation, Royal Bolton Hospital NHS Foundation Trust
“Lean case studies in the NHS”
The National Health Service has been one of the pioneers of lean in the public sector, both in individual hospitals and through clinical pathways. This session will explain the progress made in introducing lean, the lessons learned and their applicability to the rest of the public sector.
Chief Executive and Head of Lean Transformation, Royal Bolton Hospital NHS Foundation Trust
“Lean case studies in the NHS”
The National Health Service has been one of the pioneers of lean in the public sector, both in individual hospitals and through clinical pathways. This session will explain the progress made in introducing lean, the lessons learned and their applicability to the rest of the public sector.
16:35
David Shields (confirmed)
Managing Director, Government Procurement Service
“Transforming the Government Procurement Service through the application of lean”
The Government Procurement Service has the triple task of substantially reducing its headcount whilst dramatically increasing its public sector business and delivering huge cash savings. Lean is a key means to achieve this and is proving a great success. This case study shows how, in a time of rapid change, through staff involvement in lean, one can deliver exceptional results and increased staff motivation.
Managing Director, Government Procurement Service
“Transforming the Government Procurement Service through the application of lean”
The Government Procurement Service has the triple task of substantially reducing its headcount whilst dramatically increasing its public sector business and delivering huge cash savings. Lean is a key means to achieve this and is proving a great success. This case study shows how, in a time of rapid change, through staff involvement in lean, one can deliver exceptional results and increased staff motivation.
16:50
Question and Answer Session
17:10
Chair's Closing Remarks
17:15
Event Close
