Mike Sinclair started his working career in the NHS as a researcher and psychological counsellor in mental health services. Asked initially to develop information and IT services for the mental health services attached to Guy's Hospital, Mike has worked over the last 20 years as a senior health informatics professional for acute, mental health and community services, as well as at CIO level for a regional health authority.

Most recently Mike ran projects for the Department of Health's Informatics Directorate in the specialist areas of benchmarking and accreditation of health informatics services; and leadership development for health informatics professionals.

As Vice-Chair for Professionalism for the BCS Health Executive, Mike is working with other professional groups and organisations to develop leadership and professional skills and capabilities for informatics professionals in the health sector across the UK. He is also Chairman of the Health Informatics Congress (HC), the UK's largest and leading professional conference and exhibition in the area of health and social care informatics.



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Charles Gutteridge has been the National Clinical Director for Informatics in England since January 2010. Throughout his health service career he has continued practising as a haematologist and has both clinical and laboratory interests in the specialty. Charles has had a lifelong commitment to health service management and the transformation of personal health through research and innovation. Prior to his appointment as National Clinical Director of Informatics, he was Medical Director of Barts and the London NHS Trust.

Presentation: Information revolution: the importance of informatics and technology to improving healthcare

Information is a health and care service in its own right: it has the power to transform the experiences of patients, service users and care professionals. This speech will broach how the government's commitment to the transformation of healthcare informatics is a crucial component of its wider transparency agenda, and what direction the recently published NHS Information Strategy looks set to take in its implementation.

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Jeremy Nettle, Director, Global Client Advisor, Healthcare at oracle. Jeremy's key role is providing clinical expertise to the UK public sector team and providing focused solutions to meet the requirements of a changing and demanding and integrated healthcare market across the UK and Europe. Jeremy's special interests are medication management, chronic disease management and corporate performance management.
Jeremy's previous experiences include Business Development Manager, lead for the public sector within Lockheed Martin UK, one of the world's leading System Integration companies. His responsibilities included healthcare opportunities in both the NHS and MoD. Jeremy has led the Lockheed Martin consortia to being short-listed for the National Programme for Information Technology (NPfIT).
Prior to working with Lockheed Martin, Jeremy has 25 years experience in healthcare, in both the UK NHS Trusts and in Scandinavia, 15 years of which were in Clinical IT systems, as well as general manager for Radiology, Pathology and Genetics. Prior to leaving the National Health Service Jeremy was Director of Information Management and Technology for a district general hospital.

Presentation: Partnering with industry to foster a healthy and vibrant IT market

By combining the expertise and experience of the health informatics community and the IT industry supplying it, we can move closer to unlocking the true potential of health IT. What form exactly will this industry partnership take, and how will this affect the current working methods of NHS clinicians and informatics professionals?

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Nick Gaunt draws together the experience from his former careers in hospital medicine and health informatics with the theory and practice of service improvement and innovation promoted by the NHS Institute for Innovation and Improvement to foster healthcare transformation through the innovative application of technologies.

Nick is currently leading the introduction of social business systems to encourage greater knowledge sharing of good practices and collaboration on the spread and adoption of innovative ways of working across the NHS.



Presentation: Innovation and technology in healthcare

Technology and innovation are often looked upon as saviours of healthcare, yet too often new technologies fail to fulfil their promise and innovations fail to take hold. What lessons might they take from each other? Can methods for bringing about large-scale change help informatics programmes? Does technology have a role in improving spread and adoption of innovations? Taking an integrated approach by combining the two might just be the ticket.

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Dr Anna Bayes is a prize-winning hospital doctor with eleven years' consultancy experience including eight years working on the NHS National Programme for IT (NPfIT). She has deep and extensive hands on knowledge of clinical safety, clinical governance, contractual requirements design and delivery as well as management level experience in strategy generation, detailed requirements analysis, change management, process improvement and business development activities.

Presentation: Clinical Technology Adoption: Making it easy

With technology breakthroughs in speech recognition resulting in greater accuracy and functionality the opportunities to integrate Nuance speech recognition solutions in to the transformation process in healthcare have never been greater. Nuance provide wide selections of speech recognition solutions delivering immediate recognition, deferred recognition at the desktop, in the cloud or over the network to hospitals in the NHS. International projects in clinical environments are providing the direction for NHS Trusts showing them how to incorporate speech recognition in to their strategy going forward. Dr Anna Bayes, a hospital doctor with extensive change management experience working in clinical systems deployment for 9 years will discuss an example beacon project for emergency departments and discharge summaries and the impact on the doctor acceptance and use of clinical technology. In particular focusing on the discussion surrounding reducing the time to generate a complete, electronic discharge summary in New South Wales, Australia using Speech Recognition.

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Giles Wilmore had a career as a history teacher before joining the Department of Health in 1997. His early career in the department included working as a ministerial private secretary and working on a variety of policies linked to NHS planning, performance management, improvement and assessment.
More recently his posts in the department have been Head of the NHS Foundation Trust Unit, Director of System Management and Regulation and Director of Informatics Policy and Planning. In 2009/10 Giles undertook a secondment as Director of Governance at NHS North Yorkshire and York.

Giles was recently within the DH as Director of Quality Framework and QIPP (Quality, Innovation, Productivity and Prevention), where his responsibilities included the new NHS Outcomes Framework, policy to support the NHS in responding to the QIPP challenge, and the development of the new Information strategy for health and social care. He was recently appointed as Director of Patient and Public Voice and Information within the new NHS Commissioning Board Authority.

Presentation: Creating sustainable quality improvements and efficiencies with informatics and technology

From monitoring productivity to informing improved procurement and invoicing processes, technology holds an important key to allowing the NHS to make the very best of its funds and deliver excellent quality services. Conversely, poor information management procedures can prove extremely costly and detrimental to patient care: lost patient records, for example, are estimated to cost as much as £350,000 per year per trust and can put patients at risk. What role can employees across the NHS play in facilitating efficient information governance to aid quality and productivity improvements, and how can this be encouraged?

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Christopher Fincken is Chairman of the UK Council of Caldicott Guardians (UKCCG), and was a Caldicott Guardian for over ten years in an Acute NHS Hospital Trust serving a cathedral city and large rural population before volunteering as a Caldicott Guardian for Marie Curie Cancer Care, the leading UK charity which provides home nursing care and hospice care for people with a terminal illness.
He represents UKCCG on the NHS Protect Strategy Implementation Group and is a member of the NHS Commissioning Board's IG Professional Leadership Group. He was also Chair of the Honest Broker PIA Steering Group and a member of the cross government data sharing workshop addressing barriers to information sharing in relation to gang violence. He has a particular interest in Multi Agency Risk Assessment Conferences on Domestic Violence (MARAC's) and Multi Agency Public Protection Arrangements (MAPPA) and is the author of "Striking the Balance", guidance for information sharing in relation to Domestic Violence published by the Department of Health.
He combines a deep knowledge of the challenges that real life presents with a passion to understand and unravel problems to try and find the best solution. He writes, lectures, and provides innovative, memorable and challenging training all based on practical experience! In addition he provides advice and guidance to an extensive range of organisations both local and national on Caldicott Guardian, confidentiality, information sharing, information governance and data protection.


Presentation: Confidentiality and collaboration: Appropriate sharing of medical information with patients and professionals

With increasing calls for movement towards integrated models of care, information must be shared appropriately by the NHS with patients, other care providers, and research groups, but how do we judge what 'appropriate' is? These are issues that were broached in the original Caldicott Review 15 years ago that led to the creation of Caldicott Guardians as safeguards. Now, with a second review under way, what lessons have been learned, and how much closer are we to achieving a data provision capable of supporting truly joined-up care? With the very real threat of hefty fines from the ICO for breaches of patient data confidentiality, how can healthcare professionals ensure that their practices are not putting their organisation at risk of losing hundreds of thousands of pounds?

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Phil has led work on information governance policy on behalf of the Department of Health since 2002. He supported the original Caldicott Committee during 1996/97 and was the principal author of the Department of Health's strategy for protecting and using patient information published in 2001. This strategy established the concept of information governance in the NHS and provided many of the design principles for the National Programme for IT. Phil also led the work to produce the Department's Information Governance Toolkit and associated e-learning products. The recent reorganisation of the NHS has meant that Phil has moved into a role that has a whole system overview of information governance and he now awaits with interest the recommendations of the second Caldicott Review which is currently considering whether we have got the balance right in respect of protecting and sharing information.

Presentation: Information as patient empowerment: from strategy to implementation

Increasing people's access and control to their health records has been shown to have an array of positive consequences, including making them better informed about and able to manage their own care, and improving their relationships with clinicians. A drive for increased patient control is captured in the 'No decision about me, without me' mantra of the Information Revolution papers, and in the recently published NHS Information Strategy, but exactly what kind of control does the government envisage and how can this be delivered?

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Paul Hodgkin is Chief Executive of Patient Opinion, a website where patients, service users, carers and staff can share their stories of care across the UK. Patient Opinion is a not-for-profit social enterprise based in Sheffield and now has sister organisations in Australia.

Paul also worked as a GP until 2011 and has published widely including in the BMJ, the Guardian and The Independent.

Presentation: The importance of feedback: how informatics can put the patient at the heart of the NHS and improve commissioning

Information from patients is a reliable indicator of hospital performance that can drive important changes and developments in service design and provision. However, patient feedback is chronically under-used and even ignored in large areas of the NHS. What can be done to encourage patient-informed practice, and how do we go about successfully engaging with and capturing this data?

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