PROGRAMME
08:30
Registration and Coffee in the Networking Surgery
09:25
09:35
Keynote Address
Sir Roy McNulty (confirmed)
Chairman, Rail Value for Money Study
“Delivering better value for money to rail passengers and taxpayers”
Sir Roy McNulty's report on Rail Value for Money highlighted the efficiency gap which GB rail needs to close if it is to give passengers and taxpayers a fair deal. The presentation will describe the principal recommendations from the study and progress to date in addressing these issues.
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Sir Roy McNulty (confirmed)
Chairman, Rail Value for Money Study
“Delivering better value for money to rail passengers and taxpayers”
Sir Roy McNulty's report on Rail Value for Money highlighted the efficiency gap which GB rail needs to close if it is to give passengers and taxpayers a fair deal. The presentation will describe the principal recommendations from the study and progress to date in addressing these issues.
View Presentation
10:00
Anna Walker (confirmed)
Chair of the Office of Rail Regulation
“The way ahead for our railways”
Looking at the impact that significant government investment will have on the future of rail infrastructure. Billions of taxpayers' money has been set aside for Crossrail, Thameslink and the High Speed 2 projects. In addition, essential infrastructure investments have remained in place following last October's spending review. Projects were approved with the aim of modernising the rail network, speeding up journey times and improving the passenger experience. What issues need to be addressed in the short term and how can the longer-term infrastructure improvements be met?
View Presentation
Chair of the Office of Rail Regulation
“The way ahead for our railways”
Looking at the impact that significant government investment will have on the future of rail infrastructure. Billions of taxpayers' money has been set aside for Crossrail, Thameslink and the High Speed 2 projects. In addition, essential infrastructure investments have remained in place following last October's spending review. Projects were approved with the aim of modernising the rail network, speeding up journey times and improving the passenger experience. What issues need to be addressed in the short term and how can the longer-term infrastructure improvements be met?
View Presentation
10:20
Douglas McCormick (confirmed)
Group Managing Director of Rail, Atkins
“Value for money: a supplier's perspective”
Three challenges that face the industry to contribute to VfM from a Supplier's viewpoint are: (1) The ability to bring the next generation to the industry; provide education, training and excellent, career prospects; (2) A can-do, will-do attitude to innovation in technology, working practices and contracting strategies. Cultural change is required to move the industry towards the 21st Century; (3) Leaderships and vision are needed, giving a credible guiding mind for the railway together with long term planning to deliver a compelling railway vision for passengers and the industry alike for the next 30 years.
View Presentation
Group Managing Director of Rail, Atkins
“Value for money: a supplier's perspective”
Three challenges that face the industry to contribute to VfM from a Supplier's viewpoint are: (1) The ability to bring the next generation to the industry; provide education, training and excellent, career prospects; (2) A can-do, will-do attitude to innovation in technology, working practices and contracting strategies. Cultural change is required to move the industry towards the 21st Century; (3) Leaderships and vision are needed, giving a credible guiding mind for the railway together with long term planning to deliver a compelling railway vision for passengers and the industry alike for the next 30 years.
View Presentation
10:35 - 10:55
Question and Answer Session
Sir Roy McNulty
Chairman, Rail Value for Money Study
Chairman, Rail Value for Money Study
Anna Walker
Chair of the Office of Rail Regulation
Chair of the Office of Rail Regulation
Douglas McCormick
Atkins
Atkins
Tom Smith
Chairman of the Association of Train Operating Companies
Chairman of the Association of Train Operating Companies
11:00
Masterclass Session 1
A series of Masterclasses will run throughout the day. You have the opportunity to pick a stream from the following three topics: Modernisation and infrastructure improvement, Operational excellence and Delivering efficiencies and value for money.
A series of Masterclasses will run throughout the day. You have the opportunity to pick a stream from the following three topics: Modernisation and infrastructure improvement, Operational excellence and Delivering efficiencies and value for money.
11:45
Coffee in the Networking Surgery
12:30
Masterclass Session 2
13:15
Lunch in the Networking Surgery
14:15
Chair's Afternoon Address
14:20
Guest Speaker
Tom Smith (confirmed)
Chairman of the Association of Train Operating Companies
“How can we encourage more private investment into the UK's railway?”
Discussing ATOC's role in shaping the future of British railways. What are the barriers that prevent greater private investment in rail infrastructure and what impact will the Value for Money Study have on the industry? Are there layers of bureaucracy, inefficiency and waste that can be cut to help drive down costs? Discussing how train operators can make improvements more quickly and deliver the levels of service that passengers demand.
View Presentation
Tom Smith (confirmed)
Chairman of the Association of Train Operating Companies
“How can we encourage more private investment into the UK's railway?”
Discussing ATOC's role in shaping the future of British railways. What are the barriers that prevent greater private investment in rail infrastructure and what impact will the Value for Money Study have on the industry? Are there layers of bureaucracy, inefficiency and waste that can be cut to help drive down costs? Discussing how train operators can make improvements more quickly and deliver the levels of service that passengers demand.
View Presentation
14:40
Case Study
Stephen Ames and Deborah Richards (confirmed)
Commercial Director and Client Director for Management and Consulting Assignments, Travel Point Trading Ltd
“Commercialisation of railway stations”
The role that commercialisation can play in contributing to value for money in rail, attracting private sector investment and improving passenger satisfaction. How the industry needs to take a more sophisticated approach and successful case studies.
View Presentation
Stephen Ames and Deborah Richards (confirmed)
Commercial Director and Client Director for Management and Consulting Assignments, Travel Point Trading Ltd
“Commercialisation of railway stations”
The role that commercialisation can play in contributing to value for money in rail, attracting private sector investment and improving passenger satisfaction. How the industry needs to take a more sophisticated approach and successful case studies.
View Presentation
15:00
Question and Answer Session
15:10
Panel Debate
“Paying the Price”
The House of Commons Public Accounts Committee report concluded: 'It is not at all clear to passengers where the money from increased fares has been spent.' What can rail operators do to improve passenger experience and demonstrate value for money? What should be done to tackle overcrowding on trains and who should finance it? The rise in fares of an average 5.8% provoked public anger earlier this year, and with a further 8% rise due in 2012, will such measures have a detrimental effect on the industry? And what of the high-speed rail second phase: will the economic, social and passenger benefits justify the infrastructure spend? The panel will also be discussing the role of customer service, information sharing and open access data in helping to improve the passenger experience, rail standards and efficiency.
“Paying the Price”
The House of Commons Public Accounts Committee report concluded: 'It is not at all clear to passengers where the money from increased fares has been spent.' What can rail operators do to improve passenger experience and demonstrate value for money? What should be done to tackle overcrowding on trains and who should finance it? The rise in fares of an average 5.8% provoked public anger earlier this year, and with a further 8% rise due in 2012, will such measures have a detrimental effect on the industry? And what of the high-speed rail second phase: will the economic, social and passenger benefits justify the infrastructure spend? The panel will also be discussing the role of customer service, information sharing and open access data in helping to improve the passenger experience, rail standards and efficiency.
16:10
Chair's Closing Remarks
16:15
Conference Close
