PROGRAMME
08:30
Registration - Coffee and Networking on the Conservatory Terrace
09:25
Chair's Opening Address
Ian Briggs (confirmed)
Senior Fellow, Institute of Local Government Studies, University of Birmingham
Ian Briggs (confirmed)
Senior Fellow, Institute of Local Government Studies, University of Birmingham
09:35
Keynote Address
Cllr Chris White (confirmed)
Deputy Leader of the Liberal Democrats, Local Government Association
“Modernising public services: a flexible and community-led approach”
Outlining how value for money can be achieved through establishing greater competition, freedoms and choice. Engaging with communities is vital to strengthen local accountability and meet the needs of local people quicker, smarter and in a more cost-efficient way. Local authorities are challenged with delivering value for money and ensuring more is achieved with less.
View Presentation
Cllr Chris White (confirmed)
Deputy Leader of the Liberal Democrats, Local Government Association
“Modernising public services: a flexible and community-led approach”
Outlining how value for money can be achieved through establishing greater competition, freedoms and choice. Engaging with communities is vital to strengthen local accountability and meet the needs of local people quicker, smarter and in a more cost-efficient way. Local authorities are challenged with delivering value for money and ensuring more is achieved with less.
View Presentation
09:55
David Parsons CBE (confirmed)
Leader of Leicestershire County Council, Chair, LGA Environment and Housing Board
“Devolved budgets, responsibilities and powers: an opportunity not to be missed?”
The localism agenda has set out irreversible change in how our public services are delivered and managed. Decision-making is being shifted from Whitehall to local authorities, stripping away the red tape and allowing councils to be more transparent and responsive to local communities. What will success look like for future public services and, given the budget challenges, can more innovative and flexible models be achieved at pace?
Leader of Leicestershire County Council, Chair, LGA Environment and Housing Board
“Devolved budgets, responsibilities and powers: an opportunity not to be missed?”
The localism agenda has set out irreversible change in how our public services are delivered and managed. Decision-making is being shifted from Whitehall to local authorities, stripping away the red tape and allowing councils to be more transparent and responsive to local communities. What will success look like for future public services and, given the budget challenges, can more innovative and flexible models be achieved at pace?
10:15
Main Sponsor
Kevin Seller (confirmed)
Head of a Front Office for Government, Post Office Ltd
“Modernising the Post Office – an exciting new future”
With over 11,500 branches, the Post Office has a unique and valued place at the heart of every community. The Government is firmly committed to maintaining the network at its current size and ensuring there will be no further programme of Post Office closures. The substantial funding committed by the Government gives us the platform we need to modernise our network, ensuring customers have access to a modern, efficient Post Office at the times and locations convenient to them. A key part of our modernisation plan is for the Post Office to become a Front Office for Government, building on the long history of providing services on behalf of government, both central and local.
View Presentation
Kevin Seller (confirmed)
Head of a Front Office for Government, Post Office Ltd
“Modernising the Post Office – an exciting new future”
With over 11,500 branches, the Post Office has a unique and valued place at the heart of every community. The Government is firmly committed to maintaining the network at its current size and ensuring there will be no further programme of Post Office closures. The substantial funding committed by the Government gives us the platform we need to modernise our network, ensuring customers have access to a modern, efficient Post Office at the times and locations convenient to them. A key part of our modernisation plan is for the Post Office to become a Front Office for Government, building on the long history of providing services on behalf of government, both central and local.
View Presentation
10:30 - 10:45
Question and Answer Session
10:45
Workshop Session 1
There are two rotating workshops in which all delegates will be split and each delegate will have the opportunity to attend both.
There are two rotating workshops in which all delegates will be split and each delegate will have the opportunity to attend both.
11:30
Coffee and Networking on the Conservatory Terrace
12:15
Workshop Session 2
13:00
Lunch and Networking on the Conservatory Terrace
14:00
Chair's Afternoon Address
14:10
Case Study
Campbell McDonald (confirmed)
Director, Baxi Partnership
“Who shares wins?: Dispelling some myths about public sector mutuals”
Why would anyone choose the public sector mutual model? A practically-driven examination of the risks and rewards involved, drawing on live examples of teams currently spinning out.
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Campbell McDonald (confirmed)
Director, Baxi Partnership
“Who shares wins?: Dispelling some myths about public sector mutuals”
Why would anyone choose the public sector mutual model? A practically-driven examination of the risks and rewards involved, drawing on live examples of teams currently spinning out.
View Presentation
14:25
Case Study
Mike Durke (confirmed)
Chief Executive, The Hill Community Development Trust
“Grass roots reform to meet citizens' needs”
Discussing a practical business model for realigning public services to tackle the most expensive and knotty problems in deprived communities. Highlighting how to control the process of planning, implementing and measuring public services at the local level.
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Mike Durke (confirmed)
Chief Executive, The Hill Community Development Trust
“Grass roots reform to meet citizens' needs”
Discussing a practical business model for realigning public services to tackle the most expensive and knotty problems in deprived communities. Highlighting how to control the process of planning, implementing and measuring public services at the local level.
View Presentation
14:45
Keynote Speaker
Lord Maurice Glasman (confirmed)
Senior lecturer in political theory, London Metropolitan University
“The balance of interests in the corporate governance of service provision split by thirds between funders, workers and users.”
Opening up public services to new providers has resulted in a sharp increase competition. To some this spells duplication, a race to the bottom and private companies squashing competitors. To others it means a diversity of supply, innovation, efficiency and choice. How do we ensure that the process allows for the best providers to flourish and we avoid the problems of the bad?
Lord Maurice Glasman (confirmed)
Senior lecturer in political theory, London Metropolitan University
“The balance of interests in the corporate governance of service provision split by thirds between funders, workers and users.”
Opening up public services to new providers has resulted in a sharp increase competition. To some this spells duplication, a race to the bottom and private companies squashing competitors. To others it means a diversity of supply, innovation, efficiency and choice. How do we ensure that the process allows for the best providers to flourish and we avoid the problems of the bad?
15:15
Panel Debate
“Competition or collaboration? Transforming government to be more democratic, accountable and engaged”
The government is aiming to foster a culture of voluntarism and philanthropy in our communities; but is this to cover the political drive for stringent public spending cuts? How can localism and the Big Society agendas overcome resistance to change? Will competition really raise standards of quality? And how will efficiencies and value for money be achieved within new service frameworks? Transferring decision-making to the local level will undoubtedly result in differing service outcomes; how much difference will be tolerated by the taxpayer?
“Competition or collaboration? Transforming government to be more democratic, accountable and engaged”
The government is aiming to foster a culture of voluntarism and philanthropy in our communities; but is this to cover the political drive for stringent public spending cuts? How can localism and the Big Society agendas overcome resistance to change? Will competition really raise standards of quality? And how will efficiencies and value for money be achieved within new service frameworks? Transferring decision-making to the local level will undoubtedly result in differing service outcomes; how much difference will be tolerated by the taxpayer?
Camilla Child (confirmed)
Principal Researcher and Consultant, Tavistock Institute of Human Relations
Principal Researcher and Consultant, Tavistock Institute of Human Relations
Mike Durke (confirmed)
Chief Executive, The Hill Community Development Trust
Chief Executive, The Hill Community Development Trust
16:00
Closing Keynote Address
Julian McCrae (confirmed)
Director of Research, Institute for Government
“Reforming Service Delivery in a Rapidly Changing World”
The combination of the spending review, the rash of new central government policy initiatives and the recent Open Public Services white paper set a highly ambitious agenda for change. Julian McCrae will assess what this all means and examine what is working as well as what is not. Pulling this all together, he will sketch out some of the new challenges that are likely to arise in the next few years.
Julian McCrae (confirmed)
Director of Research, Institute for Government
“Reforming Service Delivery in a Rapidly Changing World”
The combination of the spending review, the rash of new central government policy initiatives and the recent Open Public Services white paper set a highly ambitious agenda for change. Julian McCrae will assess what this all means and examine what is working as well as what is not. Pulling this all together, he will sketch out some of the new challenges that are likely to arise in the next few years.
16:30
Chair's Closing Remarks
16:35
Conference Close
