07 July 2011  |  The Barbican, London

PROGRAMME

08:30
Registration and Coffee in the Networking Surgery
09:30
Chair's Opening Address
Colin Cram (confirmed)
Former Chief Executive, North West Centre of Excellence and Director, Marc1
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09:40
Keynote Address
David Clark (confirmed)
Director General, Society of Local Authority Chief Executives (SOLACE)
“Opening up public services”
The government is keen to open up public service delivery to as wide a variety of organisations as possible. Implementing this policy will gradually transform the way public services are delivered. It will not be easy and it is important to recognise the opportunities and how they can be realised, and the issues and how to handle them.

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10:00
Tony Donaldson (confirmed)
Director of Economics, Office of Fair Trading
“Outsourcing: ensuring a competitive market”
The scale of public sector procurement spend is such that its can have a huge and beneficial impact on the UK economy. However, the recent OFT study identified that an over-emphasis on procedural procurement has failed to deliver the twin objectives of value for money and investment in the UK economy through more effective competition. The report proposes some practical steps to remedy this.

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10:20
Derrick Anderson (confirmed)
Chief Executive, Lambeth Council
“Delivering services through social enterprises”
A key element of the Big Society agenda is delivery of services through social enterprises. Delivering the strategy requires a practical approach and potentially the creation of suitable social enterprises.
10:40-10:55
Question and Answer Session
11:00
Masterclass Session 1
A series of Masterclasses will run throughout the day. You have the opportunity to pick a stream from the following three topics: Outsourcing and project management case studies, Outsourcing consultancies and service providers and ICT, back office services and facilities management.
11:45
Coffee in the Networking Surgery
12:30
Masterclass Session 2
13:15
Lunch in the Networking Surgery
14:15
Masterclass Session 3
15:00
Coffee in the Networking Surgery
15:30
Chair's Afternoon Address
15:35
Vincent Godfrey (confirmed)
Procurement Director, Ministry of Justice, and Crown Representative
“Managing commercial relationships”
The newly appointed crown representatives have the responsibility of representing central government as a single customer in dealing with the suppliers. The expertise of these individuals in managing commercial relationships will be vital in ensuring maximum efficiency and productivity.
15:55
Case Study
Sue Gregory HMI (confirmed)
National Director, Inspection Delivery, Ofsted
“Outsourcing frontline services”
The private sector will be involved increasingly with the delivery of frontline services. Getting the delivery model right will be critical to its success and raises issues well beyond those associated with the outsourcing of back office services.
16:15
Panel Debate
“Hot tips for successful outsourcing”
Each speaker will give 3 tips on how to succeed and 3 tips on what not to do. This will be followed by a debate.

A live Twitter feed will be displayed during the panel session, allowing delegates to share their thoughts and comments. Please include the following hashtag when tweeting about the conference: #os11.
Chair
Colin Cram (confirmed)
Former Chief Executive, North West Centre of Excellence and Director, Marc1
Jim Costello (confirmed)
Chief Executive, SouthWestern
Sue Gregory (confirmed)
National Director, Inspection Delivery, Ofsted
Paul Robb (confirmed)
Board Member, National Outsourcing Association
Tony Donaldson (confirmed)
Director of Economics, Office of Fair Trading
16:55
Chair's Closing Remarks
17:00
Event Close