PROGRAMME
08:30
Registration and Coffee in the Networking Surgery
09:25
09:30
Dr Jocelyn Cornwell (confirmed)
Director of The Point of Care programme, The King's Fund
“Putting the patient first - what's stopping us?”
The NHS Future Forum report outlined how healthcare professionals should 'make every contact count' to encourage healthier lifestyles and think about preventing the next problem and not just the current. Patients currently experience fragmented care; how can we achieve more joined-up services and what's preventing improved patient care on the ground?
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Director of The Point of Care programme, The King's Fund
“Putting the patient first - what's stopping us?”
The NHS Future Forum report outlined how healthcare professionals should 'make every contact count' to encourage healthier lifestyles and think about preventing the next problem and not just the current. Patients currently experience fragmented care; how can we achieve more joined-up services and what's preventing improved patient care on the ground?
View Presentation
09:50
Dr Michael Dixon OBE (confirmed)
Chair, NHS Alliance
“Delivering better care, delivering a modern health service”
How health services, commissioning groups and partners work together is key to ensuring care is integrated around the needs of the patient. There are already good examples of commissioning groups that are offering services that are tailored to the patient's particular needs and seeing the benefits and value of a patient centred approach. Although there have been successes so far, what more must be done to deliver a modern health service? What does an NHS that is focused on patient outcomes mean for clinical commissioning groups and management of our services?
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Chair, NHS Alliance
“Delivering better care, delivering a modern health service”
How health services, commissioning groups and partners work together is key to ensuring care is integrated around the needs of the patient. There are already good examples of commissioning groups that are offering services that are tailored to the patient's particular needs and seeing the benefits and value of a patient centred approach. Although there have been successes so far, what more must be done to deliver a modern health service? What does an NHS that is focused on patient outcomes mean for clinical commissioning groups and management of our services?
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10:05
Keynote Address
Dr David Bennett (confirmed)
Chairman and interim Chief Executive, Monitor
“Integrating care, knocking down barriers, improving outcomes”
Integrated healthcare services has been a long-held policy aim, yet the time for debating how to deliver integrated care is over. The time for implementing a new approach is now. The Nicholson challenge has presented a pressing need for care to be more efficient, but integration is also about improving the patient's experience of the services they receive. What are the barriers that are preventing change and how can we make integration a reality and on a significant scale across the health system?
Dr David Bennett (confirmed)
Chairman and interim Chief Executive, Monitor
“Integrating care, knocking down barriers, improving outcomes”
Integrated healthcare services has been a long-held policy aim, yet the time for debating how to deliver integrated care is over. The time for implementing a new approach is now. The Nicholson challenge has presented a pressing need for care to be more efficient, but integration is also about improving the patient's experience of the services they receive. What are the barriers that are preventing change and how can we make integration a reality and on a significant scale across the health system?
10:25
Dr Susan Hamer (confirmed)
Director for Patient and Public Involvement, National Institute for Health Research Clinical Research Network; Fellow of the Queen's Nursing Institute
“Patient-led innovation: The potential of choice and the challenge of disruption”
The scale and nature of changes in how we deliver services is unprecedented. The need to do things differently is all too evident and patients and carers are a valuable asset in the development of new thinking in the design of services. The role of patients in clinical research is no exception as we move away from patients as passive recipients to active collaborators in the development of new research processes. Using examples from the work of the NIHR Clinical Research Network and related organisations, this session will explore how – by actively engaging with patients throughout the research pathway – it is possible to develop innovative solutions. The challenge of these innovations to the broader system is a key consideration and can produce some unanticipated reactions. Susan Hamer will be looking at how these reactions can be channelled to drive future positive change.
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Director for Patient and Public Involvement, National Institute for Health Research Clinical Research Network; Fellow of the Queen's Nursing Institute
“Patient-led innovation: The potential of choice and the challenge of disruption”
The scale and nature of changes in how we deliver services is unprecedented. The need to do things differently is all too evident and patients and carers are a valuable asset in the development of new thinking in the design of services. The role of patients in clinical research is no exception as we move away from patients as passive recipients to active collaborators in the development of new research processes. Using examples from the work of the NIHR Clinical Research Network and related organisations, this session will explore how – by actively engaging with patients throughout the research pathway – it is possible to develop innovative solutions. The challenge of these innovations to the broader system is a key consideration and can produce some unanticipated reactions. Susan Hamer will be looking at how these reactions can be channelled to drive future positive change.
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10:45 - 10:55
Question and Answer Session
11:00
Masterclass Session 1
A series of Masterclasses will run throughout the day. You have the opportunity to pick a stream from the following topics: Technology and innovations, and Improving quality of care.
A series of Masterclasses will run throughout the day. You have the opportunity to pick a stream from the following topics: Technology and innovations, and Improving quality of care.
11:45
Coffee in the Networking Surgery
12:30
Masterclass Session 2
13:15
Lunch in the Networking Surgery
14:15
Chair's Afternoon Address
14:25
Angie Usher (confirmed)
Tutor, Assessor and Patient Voice, Expert Patients Programme Community Interest Company
“The Benefits of Patients Self-Managing”
Expert Patient Angie Usher shares her own patient experience and explains how supporting patients with long-term conditions to self-manage produces health benefits to the patient and cost benefits to the service.
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Tutor, Assessor and Patient Voice, Expert Patients Programme Community Interest Company
“The Benefits of Patients Self-Managing”
Expert Patient Angie Usher shares her own patient experience and explains how supporting patients with long-term conditions to self-manage produces health benefits to the patient and cost benefits to the service.
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14:40
Pip Hardy (confirmed)
Founding Director, Pilgrim Projects Limited; Patient Voices Programme
“Listening to Patient Voices: Humanising Healthcare”
The presentation will focus on the need to listen to the heartfelt stories of all stakeholders in healthcare and highlight effective ways of conveying and using those experiences to improve the quality and humanity of care.
Founding Director, Pilgrim Projects Limited; Patient Voices Programme
“Listening to Patient Voices: Humanising Healthcare”
The presentation will focus on the need to listen to the heartfelt stories of all stakeholders in healthcare and highlight effective ways of conveying and using those experiences to improve the quality and humanity of care.
14:55
Question and Answer Session
15:00
Coffee in the Networking Surgery
15:30
Afternoon Keynote Address
Dr James Kingsland OBE (confirmed)
National Clinical Lead, NHS Clinical Commissioning Community; President, National Association of Primary Care
“Clinically-led commissioning – how clinicians can design services around the patient's needs”
CCGs can make fundamental improvements to patient care and treatment but what are the policy barriers that are preventing innovation and integration? On a practical level how are collaborative care arrangements being delivered and what are the outcomes?
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Dr James Kingsland OBE (confirmed)
National Clinical Lead, NHS Clinical Commissioning Community; President, National Association of Primary Care
“Clinically-led commissioning – how clinicians can design services around the patient's needs”
CCGs can make fundamental improvements to patient care and treatment but what are the policy barriers that are preventing innovation and integration? On a practical level how are collaborative care arrangements being delivered and what are the outcomes?
View Presentation
15:50
Panel Debate
“Delivering choice, flexibility and an integrated approach”
How is the personalised care agenda evolving across healthcare providers? An opportunity to put questions to our panel of experts and gain a better understanding of how to put the patient at the heart of service delivery.
“Delivering choice, flexibility and an integrated approach”
How is the personalised care agenda evolving across healthcare providers? An opportunity to put questions to our panel of experts and gain a better understanding of how to put the patient at the heart of service delivery.
Dr James Kingsland OBE (confirmed)
National Clinical Lead, NHS Clinical Commissioning Community
National Clinical Lead, NHS Clinical Commissioning Community
Dr Richard Vautrey (confirmed)
Deputy Chairman, General Practitioners Committee, British Medical Association
Deputy Chairman, General Practitioners Committee, British Medical Association
Dr David Branford (confirmed)
English Pharmacy Board member, Royal Pharmaceutical Society of Great Britain
English Pharmacy Board member, Royal Pharmaceutical Society of Great Britain
Mark Platt (confirmed)
Lead Policy Advisor, Patient and Public Involvement, Patient Choice, and Patient Experience, Royal College of Nursing
Lead Policy Advisor, Patient and Public Involvement, Patient Choice, and Patient Experience, Royal College of Nursing
16:25
Chair's Closing Remarks
16:30
Conference Close
