After setting up and directing the Institute for Digital Health Care at Warwick University for 2.5 years, Dr Jeremy Wyatt was recently appointed Leadership Chair in eHealth Research at Leeds Institute of Health Sciences and as an adviser on new information and communication technologies to the Royal College of Physicians in London. Before this, Jeremy directed the Dundee Health Informatics and eHealth Research Centre, set up and directed a new R&D programme at NICE, was visiting professor in Oxford, Amsterdam and Oporto universities and NHS Academic Adviser on knowledge management. He trained as a hospital physician in Oxford, London and Glasgow and then in medical informatics in Stanford and London universities. He helped found the Cochrane Collaboration in 1992 and set up Cochrane's Effective Practice and Organisation of Care review group in 1994. He was ranked the third in his discipline worldwide in 2009, has been invited to give 36 overseas lectures in the last 10 years and has an h index of 27. His profile was one of the top 10% most viewed LinkedIn profiles for 2012. He is a member of the new mHealth Technical Advisory Group to the WHO Director General.

His research explores how to design and evaluate complex interventions such as technologies for disseminating evidence (e.g. decision support), supporting self-care (e.g. telehealth) and helping to prevent long-term conditions (e.g. Apps, SMS msgs). He has written three textbooks on e-health and in his spare time makes jewellery and commemorative objects in titanium and precious metals.


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John Oldham qualified at Manchester Medical School in 1978, worked in various teaching hospitals and as a GP trainee in inner city Manchester. He joined Manor House Surgery, Glossop, in 1983 and became senior partner in 1988.

In 1992, he gained an MBA with Distinction from Manchester Business School; his dissertation was on Continuous Quality Improvement in Primary Health Care. The work in the practice led to him being asked to present a paper to the 1st European Forum on quality improvement in healthcare, with subsequent invitations to the US and Sweden.

In 1997 Don Berwick, CEO Institute of Health Care Improvement, invited John to be on a national project group with the IHI in Boston, Massachusetts, looking at redesigning surgery systems in the US. This was being done using the collaborative method, which John then brought back to the UK. He first proposed a primary care collaborative in 1997 and ultimately this led to him being asked to create and head the National Primary Care Development Team, which launched in February 2000.

The Primary Care Collaborative was the largest improvement programme in the world, covering 32 million patients in 40 months and delivering 72% improvement in access to GPs and substantial reductions in mortality to patients with CHD. John also created the concept of the award-winning Healthy Communities Collaborative with residents of deprived areas as the improvement team members.

John also works in education, raising the performance of underperforming pupils. He was invited by the Australian Government to design and train a team to operate a primary care collaborative across the whole of Australia, and similarly in Saskatchewan and Alberta in Canada. He is a keynote speaker at many international conferences on quality and safety. More recently, John was also a member of the National Advisory Group for the NHS Next Steps Review of Primary and Community Care. He has written a couple of books and numerous articles on quality improvement and large system change, and has been a visiting professor at Vanderbilt University, Tennessee. Until recently, he was Head of Quest4Quality Ltd. John is now National Clinical Lead for Quality and Productivity at the Department of Health and a member of the National Quality Board, setting the strategic direction for quality and safety in the NHS.

In 2000, he received the OBE for services to patients and in 2003 was awarded a knighthood for services to the NHS. He conducts workshops and presentations internationally and still undertakes regular clinical sessions.

Presentation: Long-term conditions: how do we fund future care?

The presentation will build on the care model of the LTC QIPP workstream and look at the next steps, including the Year of Care capitation funding model and lessons from emerging countries.

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James Kingsland is the Senior Partner in an award-winning general practice in the Wirral. He has been the National Clinical Lead for the Department of Health's implementation programmes for clinical commissioning since April 2009, firstly for practice-based commissioning and now for the NHS clinical commissioning community.

James served as Chairman of the National Association of Primary Care for four years and became President of the organisation in 2008. He has a wealth of experience in general practice, medical education and medical politics. He was appointed an Officer of the Order of the British Empire in the Queen's New Year 2012 Honours List for services to medicine and to healthcare.

James has regularly worked as a part-time GP advisor to the Department of Health as well as being a member of the DH National Leadership Network and now part of the NHS Top Leaders programme. He continues to have a central role in supporting the current reform agenda for the NHS, particularly in the development of clinical commissioning and assists several DH reference groups. He also serves on the NICE Commissioning Steering Group, the Care Quality Commission's Stakeholder Committee and Dr Foster Ethics Committee.

James was appointed as a Non-Executive Director of Clatterbridge Centre for Oncology NHS Foundation Trust in 2010, having previously served at board level for four years as Primary Care Advisor to Wirral University Teaching Hospital NHS FT. He has been a GP trainer for 20 years, served 10 years on the Regional GP Education Board and is an undergraduate tutor for the medical schools of Liverpool and University College London.

He was formerly Vice Chairman of Wirral Health Authority, having previously served as a Non-Executive Director of the Family Health Services Authority. He served for 10 years on Wirral Local Medical Committee, has been a member of the General Practice Committee of the BMA and for three years chaired its Personal Medical Services sub-committee.

Presentation: Commissioning for the needs of people living with a long-term condition: how data supported commissioning, personalised care planning and risk prediction can support improved care

Exploring how data supported commissioning, personalised care planning and risk prediction can support improved care.
Embedding the use of risk profiling can help ensure commissioners better understand the make-up and needs of their local LTC population. Techniques such as market segmentation and risk stratification can be vital tools for identifying need, targeting resources and interventions, communications and supporting behaviour change.

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John co-leads Innovation Unit and specialises in supporting our work in health and social care. Before joining us John was a policy advisor at the Cabinet Office. He led work on innovation at the Office of the Third Sector, and worked at the Prime Minister's Strategy Unit under the Labour Government. He managed the relationship between the Office of the Third Sector and the Department for Education and Skills so has excellent knowledge of both sectors and the interface between the two. He has also worked as a senior researcher at Demos, the independent think-tank, where he focused on policy relating to communities and public services. John loves the way public services can generate images and stories of a better society and is passionate about supporting and championing this process.

Presentation: People Powered Health: Delivering a holistic and integrated service

Transformational change is needed across systems and services, to offer the care and services that support people living with long-term conditions and help them to get the most out of their lives. People Powered Health is a shift in ethos and practice that can help to deliver joined-up and personalised services that are based around a locality and treat a patient holistically, rather than a fragmented response.

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Jon Rouse was appointed as Chief Executive of Croydon Council in July 2007. Formerly Chief Executive of the Housing Corporation, he was previously Chief Executive of the Commission for Architecture and the Built Environment (CABE). Prior to that Jon was Secretary to the Urban Task Force and Policy & Communications Manager at English Partnerships. He spent 5 years at the Department of the Environment, including a spell as a Private Secretary to the Minister for Housing & Local Government.

Presentation: Meeting the challenge

Long-term conditions are the biggest challenge facing the NHS, now and for the future. In total, around 70% of the health and care spend in England is attributed to caring for people with LTCs. Focusing on improving the quality and productivity of services for these patients can help slow disease progression, reduce the need for unscheduled acute admissions and support self care.

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Mark Sanders is the founder of the Inhalatorium (www.inhalatorium.com), an online museum of medical inhalation technology. As an expert in the history of inhalation devices, Mark has authored articles for peer reviewed respiratory clinical journals, such as Primary Care Respiratory Journal and Respiratory Disease in Practice, as well as medical history journals. Mark has been invited to address the annual meeting of medical aerosol scientists and physicians in the UK and overseas.
Mark graduated in Human Biology and subsequently did an MBA. His professional career has been focused on the pharmaceutical and medical device industries, where he has originated a number of patents aimed at improving asthma monitoring and inhaler technique. Currently, as Managing Director of Clement Clarke International, Mark is able to combine his interest in inhalation history with the development of improved inhalation technologies. Mark frequently lectures on improving inhaler technique to professional audiences.

Presentation: Take a deep breath...

Good inhaler technique is a critical component of respiratory disease control. It ensures the patient receives the correct dose, helps maintain wellbeing and avoid hospitalisation and, ultimately, keeps healthcare costs down. It seems such a simple requirement – 'to inhale the drug correctly' – but the range of inhaler types and complexity of their use has meant that training and revision training are essential.
A study conducted in the Isle of Wight revealed beneficial outcomes from simple training interventions; a reduction in medication, hospitalisation and death attributable to asthma, with significant associated cost benefits.
This presentation looks at these outcomes in a broader UK context and examines what can be achieved through the use of similar simple interventions.

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Peter Carter is Chief Executive and General Secretary of the Royal College of Nursing (RCN), the world's largest professional union of nurses. The RCN has a membership of over 400,000 nurses, midwives, health visitors, nursing students, cadets and healthcare assistants.

Before assuming the post of RCN General Secretary in January 2007, Peter spent almost 12 years as the Chief Executive of the Central and North West London Mental Health NHS Trust, one of the largest mental health trusts in the UK with an operating budget of over £200m and an international reputation.

Peter is a graduate, and a member, of the Chartered Institute of Personnel. He also has a Master's degree in business administration and a PhD – both from the University of Birmingham. He was awarded the OBE for services to the NHS in the 2006 New Year Honours.

He is a visiting professor at the Florence Nightingale School of Nursing and Midwifery at King's College London and Anglia Ruskin University.


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Renata Drinkwater is the Chief Executive of Expert Patients Programme CIC, a position that she has held since December 2010. Prior to this, Renata was a non-executive director, joining in July 2008.

Renata has a very long-standing interest in health sector issues, with a strong focus on the improvement of outcomes for those living with or caring for people with long-term conditions. She has just been elected as a trustee of National Voices and was recently appointed as a Non-Executive Director of The Princess Alexandra Hospital NHS Trust. Prior to this, Renata was an elected trustee of Diabetes UK, as well as being Non-Executive Director of NHS North Essex Primary Care Trust Cluster and a non-executive director of an acute hospital trust, where she set up and chaired the Improving Patient Experience Group.

Renata has over 25 years' experience of providing strategic business advice at board level to commercial, public sector and charitable organisations in the UK, Europe and the Middle East. In addition to her Expert Patients Programme CIC role, Renata is a Director at Capita Symonds Consulting, the UK's leading provider of integrated professional support service solutions.


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Malcolm Clarke is a Reader in Telemedicine and eHealth Systems in the Department of Information Systems and Computing, Brunel University. He is former chair of the American Telemedicine Association Special Interest Group in Technology and is on CEN, HL7, IEEE and ISO committees working on standards for medical devices. Dr Clarke has experience of working in the medical technology field for 30 years.


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