VIDEOS - Continuous Improvement
Chair's Opening Address
Debbie Simpson Acting CEO, Institute for Continuous Improvement in the Public Sector (ICiPS)
Embedding the culture of continuous improvement as 'business as usual'
Lord Bichard Founder Director, Institute for Government and Chair, Social Care Institute for Excellence
Integration: the power of continuous improvement throughout government
Greg Hobbs Head of Continuous Improvement Across Government, Cabinet Office
Instigating, developing and supporting continuous improvement
Rhian Hamer Head of Business Change, Shared Services Programme, Ministry of Justice
Continuously improving skills
Graham Hasting-Evans Managing Director, NOCN
Question and Answer Session
The risks of not practising - rethinking 'leadership'
Professor Elena P Antonacopoulou Professor of Organisational Behaviour, University of Liverpool Management School
Case studies of continuous quality improvement in the NHS
Joy Furnival Head of Service Improvement, NHS Blood and Transplant
Introducing lean into the Highways Agency's supply chain
Derek Drysdale Divisional Director, Lean Improvement, Highways Agency
'This is the way we do things around here' - it's the key determinant to your success yet rarely understood and managed
Richie Maddock Senior Organisational Development Officer, Lincolnshire County Council
It's all in the mind-set: reframing identity and beliefs in a global bank
Ian Mills CEO, Transform People International Ltd
Disruptive and sustained innovation
Claire Eldred Innovation Project Manager, SCY
Question and Answer Session
