Main Lead Sponsor

What is included as part of my workshop package?
All of the above, plus you will have a dedicated syndicate room where you will be able to hold interactive and informative workshops highlighting your case studies and strategies working closely with the public sector. These will run twice during the day and be an opportunity to show your organisation Best Practice.

Can I send my stand, etc. in advance and have it collected later?
Yes. Display materials, handouts, etc. can be delivered to Excel Platinum Suite via our lifting and storage partners, Yorkshire Exhibition Services Limited, who have a depot on-site. (Phone: 0044(0) 207 069 4185)

Please Note, to ensure safe delivery of any items to ExCel, this procedure must be followed:

Neither the venue nor Public Service Events can guarantee to accept or deliver to the correct place any boxes that do not use Yorkshire Exhibition Services, nor do we accept any liability in the event of a box being lost or misplaced.

PLEASE ENSURE THAT YOU TELL YOUR COURIER TO DELIVER FOLLOWING THE INSTRUCTIONS YORKSHIRE EXHIBITION SERVICES GIVE YOU

Exhibition instructions – set-up/breakdown
Coming Soon

Exhibition run order
Coming Soon

Can I see a floor plan and exhibition list?
Please see floor plan for layout purposes. Alternatively, you can access excel-london.co.uk for a virtual tour.

Do I have electric?
You will be provided with one double socket.

In an attempt to provide better value for exhibitors, you will be able to plug in a 4-way extension lead provided that it is hired from the approved contractor, Hire Intelligence, in advance. This means that you will be able to plug in up to four appliances per stand socket, provided that the appliances between them do not draw more than 500W power. The most common equipment you are likely to use on your stand will draw very little power. Some typical values are: phone charger 30W, laptop power supply/charger 65W, small (15 inch) LDC panel/screen 30W. If you want to check the specific equipment you are using, check the appliance itself or the user manual/manufacturer’s specification for the rating. If your equipment all added together is likely to require more than 500W, then you should order an additional power socket to be fitted on your stand. For example, if you plan to use a plasma screen, this would draw 350W and if you were using a desktop computer, this would be another 230W; therefore you would need an additional socket.

Can I order an internet access?
Yes. To order internet access, please contact Hire Intelligence on 0800 031 9191. This needs to be booked directly with Hire Intelligence and will be charged out directly to your organisation. This must be done at least three weeks prior to the event.

Can I order AV Equipment?
Yes.

If you require any AV equipment on your stand, it can be supplied by our AV Partners: Hire Intelligence. You will be billed directly from Hire Intelligence.
Please order these direct on 0800 031 9191 quoting the event name, date and venue; this must be done at least three weeks prior to the event.

Laptop Plasma Screens Internet Access
Printer Projector
Slides CD
Apple/Windows Copiers

Please see attached electronic brochure for further items you might require.

Is the exhibition area carpeted?
Yes. The Platinum Suite is carpeted.

Vehicle Access & Parking
Please follow instructions for site access but parking must be in authorised car parks. The cost is £10 per day. You must display your site access document for unloading your vehicle. (We will send you an ExCel Site Access Document nearer to the event.)

What do I need to bring with me?
This is not a shell scheme; therefore you will need your promotional material to be in the form of a modular or pop-up style display.

What time can we start breaking down our stand?
When the event finishes at 4.40pm, you can start to take down your stand. Nothing should be removed from your stand until then. This includes moving boxes of literature to your car and taking down any display panels, all of which potentially causes distraction to delegates and others who may still be doing business. All items must be removed and if your courier cannot pick up on the day by 6pm, then you need to use Yorkshire Exhibition Services.

What happens if I am late?
The set-up times are the only times you will be allowed to set up, so please be advised that you will not be able to set up once delegates have arrived.

What about insurance?
You are advised to make your own arrangements. Public Service Events and the venue accept no responsibility for your staff or any consequential losses arising in connection with the event.

What about Health & Safety?
The venue’s fire and evacuation procedures will be sent out to you in due course; please read them and make sure members of your team have done so.

May I have exhibitor delegate passes?
Exhibitors will be allocated two passes, unless you have otherwise agreed more. You will be asked to submit the names of your allocated passes by email. These passes will be given to you when you register for set-up. Extra passes can be obtained but these need to be organised in advance.

Can you recommend hotels?
As the event set-up time is early, if you need accommodation the previous evening, the hotels below are within walking distance of the event.

Novotel London ExCel
A new 4 star hotel located 150 metres from main entrance of ExCel
T: 0207 055 1914

IBIS London ExCel
Prime location 200 metres from main entrance of ExCel
T: 020 7055 1959

Ramada Hotel and Suites, London Docklands
Closest hotel to City Airport, overlooks Royal Victoria Dock, four minute stroll to ExCel London
T: 0870 111 8779

Please be aware that Docklands hotels fill up quickly and you are advised to make your reservation early.

Still got a question?
Please call the event administrator, Kaye Morrissey, on 001782 711 000.