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Title: Establishing an effective crisis management capability
Summary
- Crisis management challenges and the lessons we repeatedly fail to learn from past events
- Human behavior under stress and its implications at time of disaster
- Creating a framework for effective crisis management
- Crisis communications systems and tools
- Creating and maintaining an effective crisis management capability
Theme
Crisis Management
Aim
IBM will share its insights on crisis management gathered through its Crisis Response Team, which has responded to over 70 major disasters including tsunami, earthquakes, hurricanes, ice storms, hazardous material incidents, and the New York 9-11 World Trade Center disaster.
Delegate Benefits
Delegates will learn how to apply the hard lessons on effective crisis management learnt by governments, aid organizations and business leaders in other nations when faced with disaster on a large scale.
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