At Public Service Events' Redesigning Local Services conference, over 250 delegates heard about the agenda for public service reform, with an emphasis on the great opportunity to change things for the better. With the publication of a Public Services Reform white paper expected imminently, this timely event offered an excellent chance to consider the best way forward for public service delivery, and how to address the gap between what people want and what local services can currently deliver.

The conference featured a programme of excellent speakers, interactive masterclass sessions, and plenty of networking in the packed exhibition areas. Visit the Public Service TV website to catch up on this outstanding event.