delegate bookings: 0161 831 7111
PROGRAMME
08:30
Registration and Coffee in the Networking Surgery
09:25
09:30
Lord Adebowale (confirmed)
Chief Executive, Turning Point
“Providing cost-effective services”
There is a great opportunity to change public services for the better. Social enterprise can help to sustain services and reduce costs. When rethinking the product, the consequences must be borne in mind. Understanding the principles of change, and designing services around people's needs, is very important.
Chief Executive, Turning Point
“Providing cost-effective services”
There is a great opportunity to change public services for the better. Social enterprise can help to sustain services and reduce costs. When rethinking the product, the consequences must be borne in mind. Understanding the principles of change, and designing services around people's needs, is very important.
09:50
Richard Giblin (confirmed)
Public Sector Director, Pitney Bowes Business Insight
“Technology: redesign not reinvent”
With unprecedented levels of national debt, there is an urgent need to use creativity and innovation to redesign local services and to deploy them with efficiency and speed. Technology is a proven enabler for redesign with repeatable processes and the delivery of return on investment.
Public Sector Director, Pitney Bowes Business Insight
“Technology: redesign not reinvent”
With unprecedented levels of national debt, there is an urgent need to use creativity and innovation to redesign local services and to deploy them with efficiency and speed. Technology is a proven enabler for redesign with repeatable processes and the delivery of return on investment.
10:05
Question and Answer Session
10:15-10:40
Keynote Address
Jake Berry MP (confirmed)
Member of Parliament for Rossendale and Darwen, and Parliamentary Private Secretary to the Minister of State for Housing and Local Government
“The case for change”
The Localism Bill has emphasised the need to reshape public services, opening the government up to public scrutiny and strengthening accountability to local people. Engaging and empowering the community, breaking down the barriers between local government and the taxpayer, is essential in ensuring the right changes are made.
Jake Berry MP (confirmed)
Member of Parliament for Rossendale and Darwen, and Parliamentary Private Secretary to the Minister of State for Housing and Local Government
“The case for change”
The Localism Bill has emphasised the need to reshape public services, opening the government up to public scrutiny and strengthening accountability to local people. Engaging and empowering the community, breaking down the barriers between local government and the taxpayer, is essential in ensuring the right changes are made.
10:45
Masterclass Session 1
A series of Masterclasses will run throughout the day. You have the opportunity to pick a stream from the following three topics: Outsourcing services, Boosting productivity and Redeployment of workforce.
A series of Masterclasses will run throughout the day. You have the opportunity to pick a stream from the following three topics: Outsourcing services, Boosting productivity and Redeployment of workforce.
11:30
Coffee in the Networking Surgery
12:15
Masterclass Session 2
13:00
Lunch in the Networking Surgery
14:00
Masterclass Session 3
14:45
Coffee in the Networking Surgery
15:15
Chair's Afternoon Address
15:20
Dr Tim O'Hanlon (confirmed)
Fellow of the Chartered Quality Institute and Principal Consultant, Atos Origin
“Planning for improvement”
This presentation offers a structured and simplified approach to system redesign, beginning with operating model design principles, the overall process model and prioritising areas of work.
View Presentation
Fellow of the Chartered Quality Institute and Principal Consultant, Atos Origin
“Planning for improvement”
This presentation offers a structured and simplified approach to system redesign, beginning with operating model design principles, the overall process model and prioritising areas of work.
View Presentation
15:30
Case Study
Cllr Jeremy Pembroke (confirmed)
Leader, Suffolk County Council
“Redesigning local services”
Responding positively to the challenge set by Central Government, and embracing the opportunity for change. Suffolk are leading the way with a new commissioning model of local government that will see the running of services such as libraries, youth clubs, highway services and children's centres contracted out.
Cllr Jeremy Pembroke (confirmed)
Leader, Suffolk County Council
“Redesigning local services”
Responding positively to the challenge set by Central Government, and embracing the opportunity for change. Suffolk are leading the way with a new commissioning model of local government that will see the running of services such as libraries, youth clubs, highway services and children's centres contracted out.
15:50
Question and Answer Session
16:00
Panel Debate
“The way forward for local services”
What will local government look like in five or ten years' time? Is the outsourcing of services the best way forward? How can local authorities prove to the taxpayer that they are working efficiently and effectively? Join our expert panel for this engaging and stimulating debate.
“The way forward for local services”
What will local government look like in five or ten years' time? Is the outsourcing of services the best way forward? How can local authorities prove to the taxpayer that they are working efficiently and effectively? Join our expert panel for this engaging and stimulating debate.
Chair
Bridget Rosewell (confirmed)
2020 Public Services Trust Commissioner
Bridget Rosewell (confirmed)
2020 Public Services Trust Commissioner
16:40
Chair's Closing Remarks
16:45
Event Close
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